Frequently Asked Questions

Specialty-grade coffee from world’s best handpicked farms, roasted in small batches in the UK. Three blends, each with its own personality, no wine-snob vocabulary required.

Latino is your everyday cup: bright, sweet, ridiculously easy to drink. Oro is bolder and smoother, built for milk drinks, with chocolate and honeycomb notes. Rayo is the special one: single origin, Colombian, juicy and bright, grown entirely by women in Armenia, Colombia. Start with Latino if you are not sure.

Both. Pick whole bean, or tell us your kit (cafetiere, filter, espresso, moka) and we will grind it to match.

We roast in small batches and ship quickly, so it reaches you fresh rather than sitting in a warehouse for months. Each bag has a roast date on it.

All three blends are full of caffeine!

If you buy the whole bean and your machine has a grinder, then yes. Every blend works across brewing methods. Otherwise, tell us your grinding preference and you are sorted.

Every bag of Zesto comes with a Meistercard: a collectible card with a small present-moment positive prophecy on it. A little nudge to slow down, think positively and enjoy the cup in front of you. Pull it, read it, brew.

Yes, there are 50 unique cards to collect. You get one at random with every order.

Complete the set and we will send you a special gift.

The fun is in the surprise, so cards come at random with your coffee and are not sold separately. Subscribers tend to complete the set fastest.

UK. If you are from the rest of the world, let us know and we will ship it for you!

It’s free on 2+ bags. Subscriptions ship free every time. Subscribe here!

We dispatch within 2 working days. After that it is usually 1 day in the post, so most orders arrive within a week maximum.

Yes. We roast to order and pack in resealable, valve-sealed bags that keep it fresh in transit.

You will get a confirmation email with tracking as soon as your order ships.

Pick your coffee and grind, choose how often you want it, and we deliver automatically before you run out. You save 15 percent on every bag and shipping is free.

15 percent off every bag, for as long as you subscribe, plus free shipping every time.

Anytime, in seconds, from your account. You can also email us. No contracts, no phone calls.

Whenever you like, before your next delivery.

On the day each order is prepared. You will always get an email before a delivery goes out.

However you like. That is the whole point. We will never lecture you on grind size.

A good starting point is 1 heaped tablespoon (about 7g) per cup, then adjust to taste.

Keep the bag sealed, somewhere cool and dark. Not the fridge or freezer. Use it within two weeks of opening for the best flavour.

Zesto is a UK brand built on a simple idea: great coffee should feel joyful, not intimidating. Check out about us for more info!

Yes, and we have the credentials to prove it. Our Chief Flavour Officer is Dale Harris, the 2017 World Barista Champion. The anti-snob attitude is a choice, not a lack of expertise.

Yes. Rayo is grown by Luz Helena Salazar, who has farmed coffee in Armenia, Colombia for over twenty years. It is 100 percent women-produced at the farm.

We buy through a direct, family-run importer with real relationships at origin, so growers are paid fairly and named, not anonymous.

We can’t change or accept the return of open coffees. Taste is personal, and we would rather you found your blend than felt stuck. So let us know if you don’t like your product, and buy your next blend with a 20% discount.

For food-safety reasons we cannot resell opened coffee.

Email us within a day after you receive your product at support@zesto.coffee with your order number and a photo, and we will replace it fast.

We are working on it and when we open it, we’ll let you know!

Yes. Please email at wholesale@zesto.coffee for cafes, offices, and stockists.

Yes! Please email us at support@zesto.coffee.

Email support@zesto.coffee or use the contact form. We are real people and we reply.